Please advise the receptionist if your appointment is urgent.
If you have just been to the hosptial, please check with the receptionist that we have received a letter about you before you make an appointment to see the doctor.
We operate an 'advanced access' system for appointments, whereby all GP appointments may be pre-booked by any of our patients up to 4 weeks in advance. Any one requiring an 'on the day' appointment will be seen by our Nurse Practitioners at Debenham Surgery ONLY.
For these on the day appointments you should ring after 8.00am.
Our Nurse Practitioners have received specialised training and are able to treat minor illnesses and many conditions that you would normally see a GP for, they are also able to prescribe just like a GP and if necessary refer you onto secondary care.
New Appointment stystem
We are trialling a new system for patients experiencing urgent, new or deteriorating medical problems.
This means that if you ring for an ‘on-the-day’ appointment you will now be given a telephone appointment with the on-call team (doctor or nurse practitioner) who will ring you back. You will then be offered the most appropriate course of action – this may mean the problem can be dealt with on the phone or an appointment made with the most appropriate clinician.
This change is to try to address ever increasing demand, but at the same time trying to help all our patients to see the appropriate clinician efficiently.
These appointments are not designed for giving out routine blood test results, or dealing with repeat prescriptions.
Booking for routine appointments remains unchanged.
Please bear with us as we try to improve our service to you.
Additional appointments on weekday evenings, weekends and bank holidays
Please telephone the practice in the usual way to make a Suffolk GP+ appointment
What is Suffolk GP+?
It is an NHS service delivered by the Suffolk GP Federation, a not-for-profit group of 61 local GP practices in Suffolk.
It provides access to GP appointments for patients on weekday evenings, weekends and bank holidays.
This is an NHS pilot service for:
People with an urgent need to see a local doctor
People who find it difficult to attend weekday appointments
Suffolk GPs and Nurse Practitioners are delivering Suffolk GP+ in Ipswich, in Bury St Edmunds, Stowmarket & Wickham Market. They have access to GP practice patient notes.
Please note that all Suffolk GP+ appointments must be pre-booked.