Welcome to The Debenham Group Practice
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about your healthcare services.
2017 Flu Vaccinations
Our dates for this years flu clinics are as follows:
Wednesday 27 September - Debenham Community Centre 9.00am - 3.00pm (walk in clinic, no need to pre-book)
Tuesday 10 October - Grundisburgh Surgery 2.00pm - 6.00pm (pre-booked appointment only)
Saturday 21 October - Otley Surgery 9.00am - 12.00noon (pre-booked appointment only)
Our Patient Participation Group (PPG) will be out in force again this year helping the practice raise funds for a new Doppler machine (this is used for measuring blood flow levels). The new equipment will mean that patients will be able to be seen sooner and offered greater flexibility on appointment times, so please make sure you bring some loose change with you to take part in the raffles and tombola! If anyone is able to donate any gifts/prizes for the fund raising, these can be dropped into the reception at any of the three surgeries. Thank you for your support.
Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours. Appointments can be made via our reception during normal opening hours. The service is staffed by local Suffolk GPs and Nurse Practitioners in Wickham Market, Stowmarket, Ipswich, Felixstowe and Leiston and is an NHS service delivered by Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or Nurse Practitioner who will have access to your medical records (once your consent is given).
We have recently been advised that due to a shortage of qualified screening staff, that the turn around time for results is currently 9 weeks.
We are pleased to advise that Dr Grant Thomas has recently joined the practice as our new Salaried GP. Dr Thomas has been based at the practice for the last 12 months as one of our GP Registrars and having completed his training, is now a permanent member of staff. Dr Thomas will be working Wednesday, Thursday and Friday.
In addition to Dr Inara Thassim, GP Registrar, we now have a new GP Registrar, Dr Syeda Robbani. Dr Robbani will be with us for 18 months and she will be holding her clinics on Monday, Tuesday and Thursday.
We have been upgrading the telephone system across all three sites and would like to apologise to anyone who may have experienced problems when trying to contact the surgery during this transition period, but the works are due to be concluded in the next few weeks. As part of our review of our telephone system, we would like to advise that we will be removing the telephone automated booking system. Having monitored the utilisation of this method of booking appointments for several months, in addition to it's extremely low usage, approximately 30% of patients who book this way fail to attend their appointment.
Additional funds have been allocated to allow us to add call recording to our new telecoms system. This will be introduced in the near future and will be of great assistance in terms of quality and training.
Fair Processing Notice
SPC Working Together For Our Patients
Friends and Family Test
Take our Friends and Family Test
One Click Away
You can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
In order to continue to provide a high level of care and service to our patients, the doctors and staff attend monthly training and education afternoons organised by the Ipswich & East Suffolk CCG. As a consequence, the whole surgery will therefore be closing on the afternoon of the following days in 2017.
- Thursday 7 September
- Wednesday 4 October
- Thursday 16 November 2017
- Wednesday 13 December 2017
On these days, from 1.00pm, as the entire practice will be closed, you will not be able to contact the practice by telephone. All urgent calls will be dealt with by the Out of Hours Service Provider, Care UK. As you will not be able to collect your medication on these afternoons, please make arrangements to collect at another time, thank you.
(Site updated 24/08/2017)